Sales Executive
WATCH REPAIR SERVICE CENTRE PTE. LTD.
Job Description
Job Scope
- Minimum GCE 'O' Level / Diploma in Business, Retail, or related field
- At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role
- Customer-focused, service-oriented, detail-minded
- Familiar with POS system and basic computer skills
- Well-groomed, punctual, responsible
- Able to work retail hours, weekends and public holidays (with off days)
Job Scope
- Welcome customers at the service centre and register their watches for inspection
- Communicate with customers to understand watch issues and record details accurately
- Provide preliminary assessment of watch issues (not repair, but able to explain in simple terms)
- Liaise between customers and watchmakers, ensuring smooth handover of repair cases
- Maintain a professional service environment and ensure high customer satisfaction
- Follow up with customers on repair progress, collection, and after-sales service
JOB SUMMARY
Sales Executive
WATCH REPAIR SERVICE CENTRE PTE. LTD.
Singapore
13 hours ago
N/A
Full-time
Sales Executive