The Manager, Documentation Governance & Compliance is responsible for establishing and maintaining a structured framework for the company's documents, ensuring they meet international best-practice standards (ISO-aligned) for consistency, accuracy, and compliance. This role safeguards the integrity of company policies, SOPs, manuals, and records, ensuring they are up-to-date, accessible, and compliant with internal and external requirements.

Document Governance

• Develop, implement, and maintain company-wide documentation standards aligned with ISO principles.
• Establish and manage processes for document creation, review, approval, version control, and archival.
• Ensure consistency and clarity across all corporate documents, policies, and SOPs.

Compliance & Standards

• Monitor and ensure documents comply with relevant regulatory and legal requirements.
• Provide guidance to departments on maintaining documentation that aligns with compliance and audit standards.
• Conduct periodic internal reviews of documentation to ensure accuracy and completeness.

System & Process Management

• Manage the central document repository to ensure secure access and proper categorization.
• Identify and implement tools or systems to improve documentation efficiency and accessibility.
• Track and report on document compliance metrics (e.g., review cycles, expired documents, outstanding approvals).

Training & Stakeholder Support

• Train and support employees on documentation best practices and compliance requirements.
• Work with department heads to ensure their teams' documents meet governance standards.
• Act as the primary contact point for documentation governance queries.

Qualifications & Requirements (Education, Experience, Skills, Knowledge, Etc)

• Bachelor's degree in Business Administration, Compliance, Quality Management, or related field.
• Minimum 5 to 7 years of experience in document control, compliance, governance, or a similar role.
• Strong knowledge of ISO standards (e.g., ISO 9001) and documentation best practices, even if not pursuing certification.
• Familiarity with document management systems (DMS) and digital filing tools.
• Excellent attention to detail, organizational, and analytical skills.
• Strong communication and stakeholder management abilities.
• Ability to work independently and collaborate across multiple functions.
• Proactive mindset with the ability to establish new processes and drive adoption across the business.