At GOLFTEC Singapore, we specialize in golf coaching and custom fitting of equipment utilizing state of the art indoor technologies. We are looking for an Administrative Supervisor who can:-

• Act as the first point of contact, welcoming students and creating a positive customer experience.

• Manage lesson bookings, practice schedules, rescheduling, and cancellations using our booking system.

• Promote and upsell lesson packages, practice options, and other services to maximize student engagement.

• Process payments, issue invoices, and manage student accounts.

• Ensure the center is ready for operation each day by completing opening and closing checklists, including training bay and equipment readiness.

• Handle administrative functions such as vendor payments, insurance cover, MOM (Ministry of Manpower) interactions, and bank transactions.

• Perform simple bookkeeping and provide accounting, HR, and operational support to the manager.

• Maintain a clean, professional, and welcoming environment, including training bays and office areas.

• Respond to, resolve, or escalate customer issues such as claims, scheduling conflicts, or last-minute cancellations.

• Assist with other tasks and projects as assigned by the manager.