• Company: Logistics Company
• Location: Pioneer (Nearest MRT) | Company shuttlebus provided at Lakeside (8.15am)
• AWS
• May be required to work half day on Saturday (Work from home)

Job Description:

• Promote excellent customer service and ensure satisfaction is delivered consistently.
• Build a strong relationship with customer in terms of high confidence level with Company
• Communicate and follow-up with customer on the status of their shipments or deliveries.
• Understand individual customer's processes and Key Performance Indicators (KPIs).
• Achieve and monitor customer's monthly Key Performance Indicators (KPIs) closely.
• Comply with company's standard operating procedure (SOP) and quality policy.
• Comply and meet the requirements of ISO 9001, ISO 45001, and ISO 22301 for Integrated Management System.
• Ensure achieve IMS Policy and IMS objectives
• Communicate with superior to improve department processes.
• Perform any other tasks as and when assigned by the superior.

Job Requirements:

• Minimum GCE O Level with 1-2 years' experience in logistics industry is preferred.
• Positive attitude, Detail-oriented, organized, and able to prioritize tasks.
• Good interpersonal, communication and analytical skills.
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Ability to work independently and under pressure in a fast-moving environment.
• Proficiency in Microsoft Office.
• Knowledge in PSA Haulier Community System and TradeNet will be an advantage.
• Willing to work 5.5 days when required (Saturday will work from home)

Interested applicants please apply directly for further shortlisting review.

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