Recruitment Account Manager
OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD
About Us
Optimum Solutions is an enterprise Digital & IT solutions and services company that engineers digital transformation for enterprises characterized by agility, efficiency and innovation. Founded in 1997, The Company is headquartered in Singapore with 4000+ talented employees across offices and global delivery centres in 9 countries
We deliver digital services on a variety of technology platforms that enables large-scale business change programs for clients ranging from Fortune 500 companies to vibrant start-ups. Our impressive track record spans more than two decades of enabling businesses drive innovation, deliver disruptive customer experiences and implement transformational digital projects.
About the role
We are seeking an experienced Recruitment Account Manager to oversee and grow our engagement with Managed Service Provider (MSP) partners. This role blends relationship management, hands-on recruitment delivery, and team leadership. You will act as the key liaison for our MSP portfolio, drive exceptional service outcomes, and ensure consistent fulfilment across contingent and permanent hiring needs.
• Serve as the primary point of contact for MSP partners, ensuring timely communication and alignment on all hiring needs.
• Build, nurture, and expand relationships across client and MSP stakeholder groups.
• Participate in QBRs, performance reviews, and operational meetings to strengthen collaboration and service delivery.
• Understand MSP program structures, SLAs, and compliance requirements, ensuring all processes meet program expectations.
• Manage end-to-end recruitment across assigned roles, including sourcing, screening, stakeholder updates, and offer management.
• Partner closely with hiring managers and MSP teams to provide market insights, talent strategies, and pipeline updates.
• Lead, coach, and develop a team of recruiters to ensure consistent performance and high-quality delivery.
• Set performance expectations, monitor KPIs, and support continuous capability development.
• Foster a collaborative, high-performance, and customer-focused team culture.
About You
• Atleast 7 years in recruitment, with at proven experience in managing MSP or RPO relationships.
• Strong understanding of VMS tools, MSP processes, procurement models, and compliance frameworks.
• Proven experience managing recruitment teams and meeting delivery SLAs.
• Excellent communication, stakeholder management, and negotiation skills.
• Hands-on recruiter with strong sourcing and assessment capabilities.
• Ability to thrive in a fast-paced, metrics-driven environment.
Optimum Solutions is an enterprise Digital & IT solutions and services company that engineers digital transformation for enterprises characterized by agility, efficiency and innovation. Founded in 1997, The Company is headquartered in Singapore with 4000+ talented employees across offices and global delivery centres in 9 countries
We deliver digital services on a variety of technology platforms that enables large-scale business change programs for clients ranging from Fortune 500 companies to vibrant start-ups. Our impressive track record spans more than two decades of enabling businesses drive innovation, deliver disruptive customer experiences and implement transformational digital projects.
About the role
We are seeking an experienced Recruitment Account Manager to oversee and grow our engagement with Managed Service Provider (MSP) partners. This role blends relationship management, hands-on recruitment delivery, and team leadership. You will act as the key liaison for our MSP portfolio, drive exceptional service outcomes, and ensure consistent fulfilment across contingent and permanent hiring needs.
• Serve as the primary point of contact for MSP partners, ensuring timely communication and alignment on all hiring needs.
• Build, nurture, and expand relationships across client and MSP stakeholder groups.
• Participate in QBRs, performance reviews, and operational meetings to strengthen collaboration and service delivery.
• Understand MSP program structures, SLAs, and compliance requirements, ensuring all processes meet program expectations.
• Manage end-to-end recruitment across assigned roles, including sourcing, screening, stakeholder updates, and offer management.
• Partner closely with hiring managers and MSP teams to provide market insights, talent strategies, and pipeline updates.
• Lead, coach, and develop a team of recruiters to ensure consistent performance and high-quality delivery.
• Set performance expectations, monitor KPIs, and support continuous capability development.
• Foster a collaborative, high-performance, and customer-focused team culture.
About You
• Atleast 7 years in recruitment, with at proven experience in managing MSP or RPO relationships.
• Strong understanding of VMS tools, MSP processes, procurement models, and compliance frameworks.
• Proven experience managing recruitment teams and meeting delivery SLAs.
• Excellent communication, stakeholder management, and negotiation skills.
• Hands-on recruiter with strong sourcing and assessment capabilities.
• Ability to thrive in a fast-paced, metrics-driven environment.
JOB SUMMARY
Recruitment Account Manager
OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD
Singapore
17 days ago
N/A
Full-time
Recruitment Account Manager