A stall assistant is responsible for front-of-house and back-of-house duties, which include taking customer orders, handling payments, preparing simple food and drinks, and maintaining cleanliness. Key responsibilities also involve providing excellent customer service, managing inventory, and ensuring the stall operates smoothly, from setup to closing.

Key responsibilities

• Customer service: Greet customers, take orders, answer questions, and make recommendations.
• Cashiering: Process customer payments accurately, handle cash, and manage transactions using a Point of Sale (POS) system if applicable.
• Food and drink preparation: Prepare simple food and drinks,
• Packaging: Package food and drinks for takeaway.
• Cleaning and hygiene: Maintain a clean and sanitary work environment, including washing dishes, sanitizing food preparation areas, and cleaning equipment.
• Inventory management: Check and restock ingredients, drinks, and other supplies. Report low stock levels and place orders when necessary.
• General operations: Assist with daily operations, such as setup and closing duties, and ensure all equipment is handled properly.

Required skills and qualifications

• Excellent communication and interpersonal skills to interact with customers and team members.
• Ability to work effectively in a fast-paced environment and multitask.
• Basic math skills for handling cash and other transactions.
• A positive attitude and willingness to learn.
• Physical stamina to stand for long periods and perform manual tasks.
• Adherence to food safety and hygiene policies.