Community Experience Manager

BONDFIRE PTE. LTD.
a month ago
Posted datea month ago
N/A
Minimum levelN/A
Roles:
Responsibilities
Requirements
Location: Jalan Besar
- Frontline staff responsible for customer experience.
- Deliver orders, maintain tables, and embody the Tavern's roleplay-lite service style.
Responsibilities
- Greet guests "in character" (light fantasy flair, e.g., "Welcome, adventurers!").
- Explain gamification systems (dice rolls, quest cards, LFG tables).
- Ensure high standards of hospitality and responsiveness.
- Support events (RPG nights, seasonal quests).
- Maintain cleanliness of FOH areas.
Requirements
- Excellent learning and working attitude
- Excellent communication and customer service attitude.
- Comfortable engaging with guests playfully in character, without heavy roleplay pressure.
- Experience in café/bar service preferred but not required. Presentable, interactive, and adaptable under themed service expectations.
- Performance training and Valid WSQ Food Safety Course Level 1 Certification preferred.
Location: Jalan Besar
JOB SUMMARY
Community Experience Manager

BONDFIRE PTE. LTD.
Singapore
a month ago
N/A
Contract / Freelance / Self-employed
Community Experience Manager