Employment Details

• Work Days: Monday to Friday
• Work Hours: 8.30am - 6.00pm (Monday - Thursday), 8.30am - 5.30pm (Friday)
• Contract Duration: 2-year contract (Renewable)
• Work Location: East

Job Scope / Responsibilities

• Review, verify, and process grant applications according to established criteria and SOPs
• Perform data entry and maintain accurate grant records in the system/database
• Communicate with applicants to clarify information and request supporting documents when necessary
• Conduct cold calling to potential or existing applicants (based on provided lists) to promote grant participation or gather required information
• Liaise with internal departments and external stakeholders to facilitate approval workflows
• Track application status, follow up on pending submissions, and ensure timely disbursement of grants
• Compile reports, statistics, and updates for management review
• Provide administrative support to the grant team, including filing, documentation, and preparation of letters/emails
• Handle queries via phone or email in a professional and timely manner
• Participate in on-site engagement or outreach activities when required

Requirements

• Minimum Diploma or equivalent
• Prior experience in grants processing, administrative support, or data management preferred
• Detail-oriented with strong organisational and follow-up skills
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Good written and verbal communication skills
• Able to work independently and manage multiple tasks in a fast-paced environment
• Bilingual in English and Mandarin is an advantage (to liaise with Mandarin speaking applicants)

"This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and e2i's PDPA ."