Social Work Associate (Family Service)
REACH COMMUNITY SERVICES LTD.
About the Role
The Social Work Associate is a support role in the field of social work. He / She assist to implement programme and perform community development activities and outreach. He / She also assumes a secondary role in case management through providing support to caseworkers.
Why Join Us?
Be part of a passionate team dedicated to strengthening families and building resilient communities. In this role, you'll make a real impact by promoting social cohesion, supporting individuals through life challenges, and driving initiatives that address key social issues. Join us in creating meaningful change-one family, one community at a time.
Key Responsibilities:
• Provide Information & Referral (I&R) services in line with FSC guidelines and standards.
• Conduct intake assessments for new clients according to FSC service standards.
• Handle mainline calls, walk-in enquiries, and front desk duties when required.
• Organize and participate in community outreach initiatives.
• Assist in assessing community needs and liaise with external stakeholders for publicity and networking.
• Support development and implementation of community initiatives from MSF or within the agency.
• Assist in planning and preparation of community group work.
• Assist in programme development and execution, including logistical and administrative support.
• Support volunteer management in collaboration with the agency's volunteer manager.
• Manage and monitor low/no-risk cases and ensure compliance with case work processes and timelines.
• Compile quarterly statistics, track case work KPIs, and prepare data for MSF tracking requirements.
• Provide administrative support for practice observations and centre operations.
• Undertake other duties as assigned by supervisor or HOD.
Requirements
• Minimum Diploma in Social Work
• Minimum 2 years of relevant experience
• Conversant in English and any 2nd language
• Good communication and interpersonal skills
• A good team player, dynamic and self-motivated
• Keen on administration details and detail oriented
• Has a strong passion in reaching out and making a difference in the lives of the needy
The Social Work Associate is a support role in the field of social work. He / She assist to implement programme and perform community development activities and outreach. He / She also assumes a secondary role in case management through providing support to caseworkers.
Why Join Us?
Be part of a passionate team dedicated to strengthening families and building resilient communities. In this role, you'll make a real impact by promoting social cohesion, supporting individuals through life challenges, and driving initiatives that address key social issues. Join us in creating meaningful change-one family, one community at a time.
Key Responsibilities:
• Provide Information & Referral (I&R) services in line with FSC guidelines and standards.
• Conduct intake assessments for new clients according to FSC service standards.
• Handle mainline calls, walk-in enquiries, and front desk duties when required.
• Organize and participate in community outreach initiatives.
• Assist in assessing community needs and liaise with external stakeholders for publicity and networking.
• Support development and implementation of community initiatives from MSF or within the agency.
• Assist in planning and preparation of community group work.
• Assist in programme development and execution, including logistical and administrative support.
• Support volunteer management in collaboration with the agency's volunteer manager.
• Manage and monitor low/no-risk cases and ensure compliance with case work processes and timelines.
• Compile quarterly statistics, track case work KPIs, and prepare data for MSF tracking requirements.
• Provide administrative support for practice observations and centre operations.
• Undertake other duties as assigned by supervisor or HOD.
Requirements
• Minimum Diploma in Social Work
• Minimum 2 years of relevant experience
• Conversant in English and any 2nd language
• Good communication and interpersonal skills
• A good team player, dynamic and self-motivated
• Keen on administration details and detail oriented
• Has a strong passion in reaching out and making a difference in the lives of the needy
JOB SUMMARY
Social Work Associate (Family Service)
REACH COMMUNITY SERVICES LTD.
Singapore
5 days ago
N/A
Full-time
Social Work Associate (Family Service)