Duties and Responsibilities

• Implement Microsoft Dynamics 365 Finance and Operations solutions
• Provide training and post-implementation support to end users
• Lead, manage and provide directions to project teams and consultants

Detailed Job Description

1. Implement Microsoft Dynamics 365 Finance and Operations/ AX solutions:

• To gather customer's business requirements;
• To configure Microsoft Dynamics FO system to meet customers' business requirements;
• To communicate with internal technical team on customers' system's enhancements;
• Enable customers to utilize ERP implementations' standards;
• To convert data from legacy systems to new Microsoft Dynamics FO system;

2. Provide training and post-implementation support to end users:

• To demonstrate features of Microsoft Dynamics FO system;
• Resolving any support issues raised pertaining to Microsoft Dynamics FO or AX system;

3. Potentially participating and assisting in the sales process:

• To deal directly with prospects from different industries to understand and identify their current and future needs;
• To identify process improvement opportunities for our customers;
• To be able to provide the scope of implementation and estimates;

4. Provide directions to project teams:

• Handling all aspects of project planning, requirements gathering, scheduling and work planning, communications, issue resolution, cost tracking and change management.

Requirements

• Diploma/Degree or professional certification in Accountancy/Business Administration/Information Technology or related field
• Minimum 5 years AX/Dynamics 365 FO implementation experience
• Candidate with more than 3 years AX/NAV/Dynamics 365 FO/BC implementation experience will be considered for Consultant and Senior Consultant position
• Candidates with system (e.g. Sage Accpac, MYOB, SAP Business One) implementation/end-user experience will be considered for Associate position
• Possess good analytical, interpersonal, problem-solving and communication skills
• Good command of the English language is a must to support customers based in Singapore
• Available for overseas travel