• To ensure all customer's claims are attended to on timely manner and closed within the defined turnaround time
• To be able to define the different types of cases and to follow up accordingly on cases for insufficient or incorrect details from service request raised through Customer Centre and Branches
• Process claims relating to customer's transaction disputes done through SSB machines raised by Customer Centre and Branches
• To be able to identify and escalate any (potential) complaint cases to manager immediately
• To be able to follow the internal SOP and risk guidelines

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)