Admin Executive (1-Year Contract)

Location: Caldecott
Contract Duration: 1 Year

We are seeking a meticulous and service-oriented Admin Executive to provide operational, administrative, and frontline support for key safeguarding initiatives and public service processes.

⭐ Key Responsibilities

Administrative Duties

• Provide backend support for the implementation of social safeguard processes.
• Handle correspondence, including preparing letters and liaising with the relevant registry.
• Support simple data requests using Microsoft Excel, including basic data cleaning.
• Carry out general administrative tasks such as photocopying, scanning, shredding, printing, filing, and mail preparation.
• Assist with the opening, sorting, and processing of incoming mail.

Basic Client Service Support

• Guide members of the public-including individuals without SingPass-through self-exclusion revocation procedures and online courseware completion.
• Collect and verify documents to facilitate citizenship or status updates in internal systems.
• Manage incoming phone calls and monitor shared email inboxes; handle routine enquiries and escalate complex matters when necessary.
• Assist members of the public in scheduling appointments with officers or partner agencies.
• Conduct routine outbound calls to confirm hearing attendance and obtain required contact details.

Other Duties

• Support additional ad-hoc tasks as assigned to ensure smooth daily operations.

✔️ What We're Looking For

• Bachelor's Degree in any discipline.
• Strong organisational and administrative skills.
• Good communication skills with the ability to assist individuals across diverse backgrounds.
• Detail-oriented, reliable, and able to manage multiple tasks efficiently.
• Comfortable with frontline service and handling public enquiries.
• Proficient in Microsoft Office, especially Excel.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275