Assistant Office Manager

About the Role

We are seeking an organised, proactive Assistant Office Manager to support daily operations at Tekkie Help. This role ensures smooth front‑office functioning, excellent customer interactions, and reliable administrative support to the management and technical team. The ideal candidate balances a professional phone manner with strong administrative competence and a service-minded attitude. This is an entry level role that will report to the Director and be based in the Tekkie Help office.

Key Responsibilities

• Frontline customer support: Serve as the main point of contact for customer enquiries by phone, WhatsApp and email.
• Appointments and scheduling: Assist with coordinating client appointments, technician schedules, repair orders and maintain calendar accuracy.
• Vendors: Assist with ordering supplies and equipment from vendors.
• Invoicing and proposals: Assist with generating invoices, bids and proposals.
• Stock: Assist with inventory records, deliveries, and reconcile stock.

Skills and Experience

• Customer service excellence: Professional phone manner and strong English verbal and written communication. The ability to speak Mandarin is a plus.
• Organisation and attention to detail: Proven ability to manage multiple tasks, schedules, and documentation.
• Problem-solving: Comfortable handling ad hoc issues and finding practical solutions.
• Technical aptitude: Ability to grasp basic technology concepts. Ability to handle minor tech jobs a plus.
• Personal qualities: Proactive, adaptable, reliable, and team-oriented.

Position Details

• Employment type: Permanent, Full Time
• Working hours: Monday - Friday, 9:00 AM - 6:00 PM
• Minimum experience: 0-1 years (this is an entry level position)
• Minimum qualification: secondary school
• Monthly salary range (SGD): $2,000 - $2,500
• Additional Compensation: performance bonus and profit sharing