MALA RESTAURANT - CREW LEADER

Location: Bukit Panjang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU), Sembawang, Orchard, Simei, Serangoon, Bugis, Lentor (NEW!), Lavender (NEW!)

Working Hours: 10 Hours/Day, 5.5 Days a Week; 10 Hours/Day, 6 Days a Week.

Job Description:

• Step up to lead the service team in the absence of the Restaurant Manager or Assistant Manager.
• Uphold all policies, procedures, and quality standards.
• Delegate tasks and lead briefings to optimize team performance.
• Deliver excellent service by greeting guests, resolving issues, and gathering feedback.
• Assist customers with self-ordering kiosks.
• Monitor and maintain inventory restocking.
• Ensure cleanliness and safety across all dining areas.
• Manage supply orders and control costs to minimize waste.

Requirements:

• Ability to speak basic English and Chinese is preferred for liaising with our diverse team. Candidates comfortable in a Chinese-speaking environment are especially welcome.
• A natural leader with a passion for exceptional service.
• A positive, energetic team player who thrives in a fast-paced environment.
• A proactive multitasker, always ready to support the team.
• Previous leadership experience is a strong advantage, but a great attitude and willingness to learn are most important.
• A Food Hygiene Certificate is a plus. We provide sponsored training if you don't have one!

Benefits:

• Competitive Salary Package
• Complimentary Daily Staff Meals (up to 2 meals per day)
• Annual Performance-Based Salary Increment
• Attendance Incentive: Get rewarded for your consistent and reliable presence at work.
• Performance Bonus: Awarded twice a year, ranging from 0 to 2 months' salary, based on merit.
• Career Growth Opportunities: Clear progression pathways to Assistant Manager and beyond, with dedicated training and development support.

Join Us!

Send your resume and click apply or visit our restaurant to apply in person. You can also drop an email to apply@ahothideout.com or contact 8168 8762 (Jolyn)