Primary Purpose and Function

• Managed workshop operation and deliver budgeted revenue with targeted throughput of external sales.

Duties & Responsibilities

• Manage daily workshop operations
• Ensure achievement of budgeted sales, GP & KPIs
• Coordinate with NVP, vendors in fulfillng new vehicle preparation and deliveries
• Collaborate with technical department in trouble shooting, developing field fix and escalating trend to principals
• Identify training gaps and staff development
• Ensure and Maintenance of compliance on ISO 9001 quality processess and principals after-sales service policies

Requirements

• 10 years automotive aftersales or workshop experience
• Experience in handling principals
• Experience in warranty process and procedures
• Experience in managing 10 staff or more
• Familiar in using dealer management systems, EPC and other principals portals

Education

Diploma or higher

Interested candidates, please send your resume stating your current and expected salary, reasons for leaving, and your availability.