Automotive Estimator
1 day to apply
VINCAR PTE. LTD.
What you'll be doing
What we're looking for
- File and submit GIA Accident Reporting - including photo taking and archive in cloud folder.
- Prepare proper claim estimates for all the necessary repair to restore the vehicle condition as new.
- Prepare OD/TP claim documents and file claim with insurer.
- Handle and follow up the claim case with insurer and surveyor.
- Coordinate, handle and follow up with panel workshop on the repair work/claims.
- Coordinate between Aftersales workshop and Panel workshop on necessary repair works.
- Arrange for vehicle movements for the repair work if needed.
- Handle any customer enquiries and proactive update with customer on the timeline.
- Arrange and manage with leasing team to lease car for customer if required.
- Manage and archived the filing and administration of the accident reporting team.
- Support aftersales team on administrative matters and partner with service advisor.
- Manage daily service frontline operational activities to ensure smooth handling of customers.
- Handle customer complaints and provide suitable solutions for customer.
- Coordinate among the various stakeholders within the group on vehicle repair claims or relevant matters.
- Set up proper claim and filing process on insurance claim department.
- Provide guidance and training to other relevant staff on insurance claim knowledge and handling process.
- Performs any other ad-hoc duties as assigned by the supervisors.
What we're looking for
- Minimum 2 years of relevant experience in automotive claims or aftersales.
- Workshop experience is preferred.
- Strong understanding of electrical/electronic systems, high-voltage safety, and EV technologies.
- Excellent problem-solving skills and keen attention to detail.
- Strong communication and customer service abilities.
- Able to work independently and collaboratively in a face-paced environment.
- Committed to safety protocols and continuous improvement.
- Class 3 driving license in Singapore required.
JOB SUMMARY
Automotive Estimator
VINCAR PTE. LTD.
Singapore
a month ago
N/A
Full-time
Automotive Estimator
1 day to apply