✨ Telemarketing & Appointment Specialist (Work From Home) ✨

Location: Work From Home
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

About the Role

Are you an engaging communicator who enjoys connecting with people? Join our dynamic team as a Telemarketing & Appointment Specialist, where you'll be the friendly and professional voice of our brand - helping customers discover and book beauty experiences they'll love.

Key Responsibilities

• Engage Warm Leads - Contact customers who have expressed interest in our services.
• Schedule & Manage Appointments - Coordinate, confirm, and reschedule bookings to suit customer preferences.
• Provide Excellent Customer Service - Address inquiries with professionalism, empathy, and product knowledge.
• ☎️ Follow Up with Existing Clients - Build rapport, encourage repeat visits, and maintain customer loyalty.
• Maintain Accurate Records - Ensure call logs, appointment data, and customer notes are well-organized and up to date.

Requirements

• Prior experience in telemarketing, sales, or the beauty industry preferred.
• Excellent communication and phone etiquette - clear, confident, and personable.
• Highly self-motivated, able to work independently, and achieve set targets.
• Proficient in Microsoft Excel and comfortable handling customer databases.
• ⭐ Minimum 1 year of relevant experience in telemarketing or sales.
• Proven record of strong appointment conversion and customer engagement.

Why Join Us?

• ✨ Be part of a vibrant, supportive team in the beauty and wellness industry.
• Receive comprehensive training, continuous development, and growth opportunities.
• Attractive commission-based incentives for achieving performance targets.
• Company mobile phone and laptop provided.

Note: This is a fully commission-based role with no basic salary.