We are looking for an Office Administrator & Customer Engagement Officer to support daily operations and strengthen our client communication efforts. This role is suitable for individuals who are organised, people-oriented, and detail-driven.

Responsibilities

• Manage routine office administration tasks and support smooth daily operations.
• Handle customer enquiries and guide clients through course or service options.
• Conduct follow-up calls and update clients on ongoing processes.
• Maintain accurate student/client data and ensure proper documentation.
• Prepare and process quotations, invoices, and related paperwork.
• Support billing, tracking of payments, and maintaining transaction records.
• Assist in customer engagement and retention activities.
• Perform other duties as assigned by supervisors to support office operations.

Requirements

• Diploma / Degree in any field; fresh graduates are welcomed.
• Good written and spoken communication skills.
• Proficient in Microsoft Office and familiar with digital collaboration tools.
• Responsible, self-motivated, and able to work efficiently with minimal supervision.
• Preferably able to start soon; long-term commitment is beneficial.

Salary

• Negotiable (progressive with commitment period)
• Performance and attendance bonus available

Location

5-minute walk from Jurong East MRT.

Application

Interested applicants, please email your Resume / CV to: admin(at)sthua.com.sg