Overview

Decomet Metal Finishing is a trusted Singapore-based surface treatment company serving leading OEMs in the semiconductor, medical, automation, and defense sectors.

We are seeking a Sales & Operations Support Executive to manage both customer communication and internal coordination. This role acts as the bridge between customers, management, production, and QC - ensuring accurate quotations, smooth job flow, and timely deliveries. It's ideal for candidates who are proactive, detail-oriented, and eager to learn both the commercial and technical sides of precision manufacturing.

Key Responsibilities

• \tHandle customer inquiries, quotations, and order confirmations.

• \tCoordinate between Production, QC, and customers to ensure schedule adherence and accurate communication.

• \tTrack job progress and update production/job trackers.

• \tPrepare delivery orders, inspection certificates, and other necessary documents.

• \tMaintain customer feedback and support business development follow-ups.

• \tLearn and apply basic surface treatment knowledge (training provided) to support customer queries.

Requirements

• \tDiploma in Mechanical, Manufacturing, or Business Administration.

• \t3-5 years' experience in customer service, sales coordination, or precision manufacturing environment.

• \tFamiliar with order tracking, QC documentation, and ISO 9001 / AS9100 systems.

• \tStrong communication, organisation, and multitasking skills.

• \tProficient in Excel and production/job tracking tools.

Why Join Us

• \tExposure to both customer-facing and technical operations.

• \tStructured training on surface treatment and quality systems.

• \tOpportunity to develop further into sales, operations, or quality roles.

• \tSupportive team environment with long-term growth potential.