About the Role
At New Life Stories (NLS) , we believe that the relationship is the client. Every connection we build becomes a bridge toward healing, resilience, and belonging. We journey with families impacted by incarceration - holding space for their stories, restoring trust, and nurturing hope.

Our practice rests on the belief that healing happens through relationships - within families, communities, and systems. Guided by a systemic understanding of family life, insight into how hard experiences shape beliefs and choices, and restorative values of voice, choice, and accountability, we support families to rediscover identity, rebuild trust, and create new life stories of strength and connection.

Key Responsibilities

• Provide case management and relationship-focused support, using empathy and connection as tools for change.
• Conduct family assessments, home visits, and multi-agency care planning (SPS, MSF, FSCs, SSAs, schools,etc).
• Facilitate restorative and resilience-based groupwork that rebuilds family bonds and belonging.
• Advocate for child and family wellbeing through collaboration across systems.
• Engage in reflective supervision and programme evaluation that deepen learning and practice.
• Be flexible to work occasional weekends and after office hours to support families and agency events.

You'll Thrive If You...

• Hold a Degree in Social Work (eligible for registration with the Social Work Accreditation Board, Singapore).
• Bring 2-4 years' experience in multicultural family work with a passion in resilience and relational building. Experience in family systems, justice related and child advocacy an added advantage.
• Practise with cultural sensitivity, a systemic, trauma-aware, and restorative lens that values voice, choice, and accountability.
• Embody love, compassion, and relational depth as the foundation of your practice.
• Are flexible and adaptable, and able to work occasional weekends and after office hours to support families and agency events.

Why Join Us
At NLS, we know that change happens in relationship. You'll join a team that believes love and compassion - not judgment - open the door to healing and transformation. Together, we support families to build on their strengths, form healthy and supportive relationships, and create new, joyful experiences that give rise to new life stories of courage, connection, and belonging.