• Handle customer's enquiries and booking of appointment.

• To uphold and maintain the highest customer service standards of the Spa.

• To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.

• Make recommendations on our products and treatments a to customer

• Responsible for preparing the necessary treatment products and stocks replenishment.

• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

• Able and flexible to work on weekends / public holidays / after office hours.

• Customer oriented with a pleasant personality.

• Has strong interpersonal skills.

• Able to work in a fast paced environment and can multitask.

• Ability to remain calm and composed under pressure.