Credit Control and Collections Officer

TEMBUSU FINANCIAL SERVICES PTE. LTD.
Join Tembusu Financial Services - a leading name in vehicle and property financing. We're expanding and looking for a Credit Control & Loan Collections Officer who's organised, sharp, and ready to take charge of customer account follow-ups and loan repayment coordination.
Key Responsibilities
• Monitor loan repayments and ensure timely collections
• Follow up with customers via phone, email, or letters for overdue payments
• Handle various payment modes - GIRO, bank transfers, cheque, or cash
• Investigate overdue accounts and propose repayment solutions
• Work with external partners for repossession, legal claims or recovery actions
• Maintain accurate records and ensure compliance with company policy
• Support other finance/admin duties as required
✅ Who We're Looking For
• 1+ year experience in financial services or loan recovery
• Familiar with MS Excel and basic office tools
• GCE 'O' Level / LCCI or equivalent qualification
• Strong follow-up skills and attention to detail
• Able to work independently and stay focused under pressure
• Prior exposure to auto-financing is a plus
What You'll Get
• Stable full-time role with career growth in financial services
• Friendly team and supportive work environment
• Convenient location near MRT
Working Hours
Full-Time: Monday to Friday, 9:00 AM - 6:00 PM
Key Responsibilities
• Monitor loan repayments and ensure timely collections
• Follow up with customers via phone, email, or letters for overdue payments
• Handle various payment modes - GIRO, bank transfers, cheque, or cash
• Investigate overdue accounts and propose repayment solutions
• Work with external partners for repossession, legal claims or recovery actions
• Maintain accurate records and ensure compliance with company policy
• Support other finance/admin duties as required
✅ Who We're Looking For
• 1+ year experience in financial services or loan recovery
• Familiar with MS Excel and basic office tools
• GCE 'O' Level / LCCI or equivalent qualification
• Strong follow-up skills and attention to detail
• Able to work independently and stay focused under pressure
• Prior exposure to auto-financing is a plus
What You'll Get
• Stable full-time role with career growth in financial services
• Friendly team and supportive work environment
• Convenient location near MRT
Working Hours
Full-Time: Monday to Friday, 9:00 AM - 6:00 PM
JOB SUMMARY
Credit Control and Collections Officer

TEMBUSU FINANCIAL SERVICES PTE. LTD.
Singapore
a day ago
N/A
Full-time
Credit Control and Collections Officer