Job Title: Sales Operations Management Coordinator cum Quantity Surveyor

Occupation: Sales Assistant Manager / Quantity Surveyor

Job Description & Requirements

Core Responsibilities:

1. Client Communication & Coordination

• Liaise with clients to provide project updates, quotations, and schedule appointments.
• Respond to basic enquiries and escalate technical or survey-related questions to the survey team.
• Coordinate with clients on project scopes, site access, and survey schedules.

2. Quotation, Tender & Invoicing Support

• Prepare, send, and follow up on quotations and invoices.
• Assist with tender submissions and document formatting, if required.
• Conduct preliminary cost estimation for survey projects, including manpower, materials, and equipment.

3. Quantity Surveying & Project Cost Management

• Prepare measurement sheets, bills of quantities (BOQ), and cost reports for land surveying projects.
• Track project costs, monitor budget adherence, and assist in financial reporting.
• Review subcontractor and supplier quotes and coordinate procurement for survey projects.

4. Payment Follow-up

• Track payment statuses and follow up with clients on outstanding invoices.
• Maintain accurate records of payment collection timelines.

5. Sales & Quota Support

• Support the team in achieving monthly or quarterly sales targets.
• Monitor job conversion rates and client engagement metrics.

6. Database & CRM Management

• Update client information, job progress, and status in CRM systems or Excel trackers.
• Assist in generating monthly sales and project reports.

7. Administrative & Field Coordination Tasks

• Perform filing, data entry, and ensure timely delivery of documents such as survey reports.
• Schedule appointments, meetings, and site visits for the sales and survey teams.
• Coordinate with surveyors on field logistics, site safety, and equipment requirements.

Key Skills Required

• Strong communication and interpersonal skills.
• Basic knowledge of invoicing, billing procedures, and project costing.
• Proficient in Microsoft Office (Excel, Word), Google Sheets, and CRM systems.
• Highly organized, detail-oriented, and able to multitask.
• Comfortable working with sales targets, KPIs, and project budgets.
• (Bonus) Familiarity with AutoCAD, or surveying terminology.

Other Useful Qualities

• Proactive in following up with clients, suppliers, and internal teams.
• Ability to multitask and work well under pressure.
• Collaborative mindset to work effectively with field staff (surveyors).
• Fluent in English and relevant local languages for client communication.