Assistant IT Manager
BR LAW CORPORATION
Reporting To: IT Manager
Job Responsibilities:
Requirements:
Job Responsibilities:
- Assist the IT Manager in overseeing daily IT operations and supporting the firm's technical infrastructure across multiple office sites.
- Lead and coordinate a lean team of IT executives, ensuring smooth day-to-day operations, timely issue resolution, and consistent end-user support.
- Provide hands-on technical support, including troubleshooting hardware, network, and software issues for internal staff across offices.
- Maintain and monitor servers, network equipment, and end-user systems to ensure reliability and uptime.
- Implement and enforce IT security and data protection measures in line with firm policies and regulatory requirements.
- Support the rollout of new systems, upgrades, and IT-related projects under the IT Manager's direction, ensuring proper documentation and training.
- Manage vendor coordination for hardware, software, and infrastructure services, escalating major concerns to the IT Manager.
- Provide end-user training sessions on Microsoft 365, collaboration tools, and firm-specific applications to enhance productivity.
- Contribute to developing and maintaining IT policies, procedures, and standards to support operational consistency.
- Monitor technology trends, recommending improvements or efficiencies that align with firm objectives.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 3-5 years of IT operations or support experience, preferably in a legal or professional services environment.
- Proven leadership capability in managing or supervising a small IT support team.
- Experience providing IT support across multiple offices or remote sites.
- Strong technical knowledge of infrastructure, networking, and system administration.
- Solid understanding of information security practices and data protection standards.
- Hands-on experience with Microsoft 365 administration, user support, and integration with collaboration tools.
- Excellent communication and interpersonal skills to effectively assist staff with varying technical skills.
- Ability to work independently with minimal supervision while providing clear reporting to the IT Manager.
- Relevant certifications such as ITIL Foundation, Microsoft 365, or CCNA are advantageous.
- Familiarity with legal practice management software (e.g., Tessaract) is preferred.
- Willingness to perform hands-on support, including hardware setup and on-site troubleshooting as required.
- Singapore Citizen or Permanent Resident only.
JOB SUMMARY
Assistant IT Manager
BR LAW CORPORATION
Singapore
15 days ago
N/A
Full-time
Assistant IT Manager