• Our client is a multinational private banking and financial services firm
• 1 Year Extendable/Convertible Contract

About Our Client

Our client is a multinational private banking and financial services firm.

Job Description

• Document and maintain the Client's requests/enquiries received in the Bank's ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.
• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.
• Ensure activities performed are in compliance with relevant regulations and internal policies.
• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.
• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.
• Required to work night shift (i.e. 5pm to 2am) and Singapore Public Holidays.
• Provide support as a team also for Hong Kong Public Holidays.

The Successful Applicant

A successful E-Channel Support should have:

• Degree holder
• Knowledge of banking and financial services products, systems and processes.
• Strong communication and coordination skills to interact with multiple stakeholders.
• Attention to detail and a proactive approach to problem-solving.

What's on Offer

• Fully Remote Work
• Exposure to banking and financial systems in a professional environment.
• Collaborative and supportive workplace culture in Singapore.

If you are keen to develop your career in the financial services industry, this E-Channel Support role in Singapore could be the perfect opportunity for you. Apply now to join a team committed to excellence.

Michael Page International Pte Ltd | Registration No. 199804751N