Project Officer

• Working Hours: Mon-Fri (Hybrid)
• Location: Central
• Remuneration: Up to $3,500 + AWS

Key Responsibilities

The Project Officer will provide day-to-day technical support and assist in the planning and implementation of ICT operations and projects. Responsibilities include, but are not limited to:

Primary Duties

• Deliver timely technical support to end-users and ensure ICT readiness for operational needs.
• Provide on-site and remote support during business events and key operational activities.
• Manage the complete lifecycle of ICT equipment, including procurement, setup, maintenance, and decommissioning.
• Administer user accounts and maintain inventory and asset management systems.
• Support the implementation and rollout of ICT-related initiatives and improvements.

Functional Areas

1. Project Coordination - Assist in planning, coordinating, and tracking ICT projects and operational tasks.
2. User and Stakeholder Management - Provide responsive support, manage expectations, and maintain clear communication with users.
3. Vendor Management - Liaise with vendors to ensure timely provisioning, maintenance, and resolution of service requests.
4. Operational Event Support - Coordinate and support ICT setups and operations during business or organizational events.
5. Inventory and Asset Management - Maintain accurate records of ICT equipment, perform audits, and manage logistics.
6. Budget Tracking - Support budgeting activities by monitoring ICT-related expenses and verifying invoices.
7. Incident Management - Provide first-level support and escalate complex technical issues to relevant teams.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field preferred.
• Hands-on experience in technical support, ICT asset management, and user account administration is an advantage.
• Good troubleshooting and problem-solving skills.
• Strong interpersonal and communication abilities.
• Self-motivated and able to work both independently and in a team environment.

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Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781