The Role

The Risk Governance Senior Manager is responsible for helping the Product/Business owner manage the risk that they own over the product/business. The Risk Governance Senior Manager leads and executes risk processes that (will) exist in the first line, such as risk identification, risk assessment, risk and control evaluation, management and resolution of issues and incidents, Risk and Compliance Plan ("RCP") output, and risk reporting for products, functions, and jurisdictions (as applicable). This role is also responsible for managing product/business-specific risk forums, and interfacing with the Second Line of Defense to understand and apply risk frameworks and protocols. The successful candidate will possess extensive experience in risk management and be able to provide strategic guidance and recommendations to senior management on risk management matters. Additionally, the Risk Governance Senior Manager will have strong leadership and communication skills, enabling them to build effective relationships with stakeholders across the organization.

Key Responsibilities

• Responsible for leading the execution of risk management activities within each their Operational Unit
• Perform and refresh risk assessment including risk identification, documentation, rating & control evaluation
• Create and maintain risk and control inventories including Capabilities, Products, Processes, Legal Entity, Risks, and Controls
• Provide guidance into First Line execution of Process Assurance Monitoring and analyze results for risks to the business
• Drive execution of incident, complaint, and RCP remediation
• Maintenance of Governance, Risk, Compliance (GRC) tool data for areas of responsibility
• Ensure Third Party assessments completed timely, and obligations are being met
• Support business needs surrounding documentation (e.g., Work Instructions)
• Review and derive insights from key risk metrics for their business area, interpreting the data provided through dashboards and reporting (such as reg exams, complaints, incidents, etc.)
• Provide assertions on risk exposure and articulate and present escalated risks to management
• Maintain strong understanding of key risk management principles and PayPal products and services within area of responsibility
• Represent business line in first line risk forums
• Represent the company in regulator examination reviews

Optimal Profile

Experience:

• Bachelor's degree or equivalent
• 8+ years of Audit, Risk, Compliance, Regulatory, banking, or similar experience
• 5+ years of management experience
• Experience in managing risks, controls, and/or compliance obligations, preferably in the financial industry including managing or supporting the following:The identification, assessment, control, and response to risks;
  Execution of risk response plans, including the development, prioritization, and communication of;
  Driving adherence to risk and compliance policies and procedures;
  Monitoring key risks and identifying emerging risks; and
• Navigating within a three lines of defense model to address risk matters
• Experience in control and/or process design
• Track record of driving action to support business results

Capabilities:

• Possess the credibility and reputation to achieve effective working relationships with senior executives across the organized and in a matrixed organization
• Ability to provide risk expertise through a practical, business lens
• Strong understanding of the nuance and risk interaction between product, jurisdiction, and function
• Ability to solve unique and high complexity problems that have a broad impact on business
• Ability to explain highly complex, difficult and/or sensitive information
• Ability to expertly gain buy-in and collaboration from stakeholders both inside and outside of the organization
• Strong project management skills
• Proven ability to multitask effortlessly and manage competing priorities under demanding deadlines
• Demonstrated ability to learn quickly, manage projects and drive/achieve results.
• Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills.
• Superior verbal and written communication skills
• Fluency in Mandarin Preferred as this role will cover China market
• Demonstrates strong and effective collaboration skills and ability to operate comfortably within a complex cultural, global environment

Behaviors:

• Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature
• Demonstrates a natural curiosity to understand root cause
• Possess sound judgment, flexibility, and nimbleness in changing courses and solving problems swiftly
• Deep, established credibility with the business to understand and communicate risks generated and impacting the business
• Demonstrates strong understanding of, and educates others in, the organization's strategic direction and objectives in order to articulate and embed the role of risk in enabling strategy
• Regarded as an effective coach and mentor