Job Description & Requirements

• Management of feedback from multiple channels

• Coordinating relevant follow-up actions with multiple parties required to address the feedback.

• Verifying work done as part of the follow-up actions.

• Conducting onsite surveillance to verify the feedback received and for enforcement purposes.

• Conducting onsite surveys.

• Conducting face-to-face engagements with feedback providers (FPs), public and pet owners on site

• Taking necessary actions to address and resolve the feedback, including consulting supervisors/team members and other agencies.

Monday to friday : 8.30 AM to 6.00 PM

Requirement :

• Diploma in any fields.

• Possess good writing, interpersonal and communication skills.

• Patient, attentive, approachable and customer-oriented.

• Willing to work in an outdoor environment.

• Team player with initiative, drive and good interpersonal/communication skills and able to work independently.