Roles & Responsibilities:

Great and assist customers in a friendly and welcoming manner.

Oversee daily store operations, including staff supervision, inventory control, and customer service.

Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.

Accurately process sales transactions, including cash, credit, and digital payments.

Provide correct change and issue receipts efficiently.

Maintain a clean and organized checkout area.

Inform customers about ongoing promotions, discounts, and loyalty programs.

Upsell and recommend products to enhance the customer's shopping experience.

Liaise with Foreign and local suppliers for product ordering and stock replenishment.

Supervise unloading, stocking, and product arrangement.

Coordinate with suppliers and vendors for timely delivery.

Handle returns and exchanges according to company policies.

Handle customer inquiries, complaints, and feedback efficiently.

Collaborate with the team to ensure smooth store operations.

Understand all information in the daily reporting of store operations.

Ensure compliance with company policies and procedures.

Maintain food safety and hygiene standards in line with SFA regulations.

Complete daily paperwork and computer entry in a timely manner as established by management.

Monitor cash over/short, inventory shrinkage, and drive offs daily and Etc..

Requirements:

Retail or cashiering experience is preferred

Very Well Known Accounts Section

Proven experience as a retail/store manager/business administrations ( grocery experience preferred)

Good leadership and team management skills

Strong organizational and multitasking abilities

Comfortable using POS systems and basic Microsoft Office tools.

Fluent in English and Tamil Language is required as the position involves to communicating with tamil customers and tamil business partners.

Able to work weekends and public holidays