Position summary statement:

The Assistant Sales Managers assists the Director of Sales in the implementation of sales strategies and plans. He/she provides overall support to the Director of Sales in the daily operations of the Department. He/she will be responsible for achieving/exceeding the room revenue budget in their designated markets for both properties, Pan Pacific Serviced Suites and PARKROYAL Serviced Suites

Primary Responsibilities

• Build relationship with corporate accounts based on "win-win" negotiation, problem solving and mutual trust and to maximize potential business.

• Fulfils a guideline of sales appointment and telesales per day.

• Grows existing accounts and continue to develop new accounts for assigned industry.

• Achieve/exceed the rental revenue goal as set by Management for both properties

• Identifies, develops, and evaluates both properties sales strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark up factors for extended stay and transient segment.

• Assists in preparation, administration and documentation of both properties proposals and terms & conditions.

• Handles all incoming enquiries within the assigned area of responsibility and responds to customer's needs effectively and in a timely manner.

• Conducting both properties presentations to prospective clients

• Coordinates and participates in promotional activities and trade shows, working with relocation agents and corporate decision makers, to pitch and sell for serviced suites.

• Prepares both properties sales report for review.

• Oversees the maintenance of clients' database and information.

• Conducts economic and commercial surveys to identify potential markets for the Company.

Other Responsibilities:

• Support and uphold the company mission, vision and values.

• Ensure usage of Pan Pacific corporate policies of business conduct.

• Comprehend company's (corporate) and property's business.

• Demonstrate and is perceived as a role model for:

• Ability to deal with operational complexities

• Innovative thinking

• Professional maturity

• Service mind-set

• Project management skills

• Development of people relations

• Communication effectiveness

• Understand the macro operations of all other operating department within the property.

• Measure the impact of people management on company's performance.

• Ensure that there is effective internal communication on a daily basis for maximum productivity and satisfaction through:

• Daily stand ups
• Circulation of needed reports
• ndustry information
• Orientation

• Possess good understanding of all competencies within the department, so as to expertly motive and develop the new team member.

• Try to participate in property-sponsored community events, career fairs, etc.

• Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates.

• Maintain professional business confidentiality as required.

• Perform related duties and special projects as assigned.