Essential Functions

1. Prepare, manage and follow-up on enquiries, quotations and other documentations as and when required.

Works closely with the sales person-in-charge, Operations Department, Workshop Department, third-party

contractors (if any) and Customers.

2. Perform quotation submission promptly and make sure all documents are well-organized and properly

handled. Follow-up closely with Customer for signed quotation in order to proceed for the delivery

arrangement. Work closely with the sales person-in-charge to resolve any issues regarding quotation

submissions or other requirements from Customers.

3. Assist in gathering information and liaising with Customers for any changes in delivery schedule eor for any

other issues related to equipment delivery. Work closely with Operations Department and Customers for

information update, documentations checking/other requirements to be fulfilled prior to delivery.

4. Perform frequent checks to ensure the equipment where properly received by Customers and gather

feedback from Customer regarding any issue arise on equipment delivery/return. Update the feedback to

Operations Department to improve on that particular issue.

5. Assist in investigation of Customer's complaints regarding transportation, documentations and non-

returned items/lost items issue and liaise closely with all parties involved.

6. Follow-up supplier's quotation and prepare Purchase Order and Internal Approval for any purchase made

by the sales person-om-charge.

7. General handling of incoming calls. Answers, screens and transferring of calls to the right person for

further assistance.

Qualifications

1. 'N' or 'O' Level/Diploma in sales/Marketing with minimum 1 year experience in similar job scope or those

who has experience working in similar industries is desirable. A fresh graduate who possess self-

confidence with initiatives and high motivation will also be considered as an alternative.

2. Meticulous person with good organizational skills for dealing with diverse duties and staff.

3. Pleasant, polite manner for dealing with customers as well as staff.

4. Posess own car.