Assistant Store Manager (Paya Lebar, Vivo City)
MAP ACTIVE FTL SINGAPORE PTE. LTD.
CUSTOMER SERVICE/SALES:
STORE OPERATIONS:
LEADERSHIP:
- Drives Sales through 100% execution of the company's 'Customer Service Standards' and the 'Customer First Selling Behaviours' program.
- Assists in ensuring that all team members are trained and are using the 'Customer First Selling Behaviours' to deliver sales goals.
- Delivers sales goals according to the company standards and strategic plan.
- Creates a warm and friendly shopping environment.
- Uses selling techniques, as specified within our Selling Behaviours, with each customer to maximize sales.
- Learns and uses current Sales Promotions, Product Knowledge, and features and benefits to maximize sales and customer service.
STORE OPERATIONS:
- Prioritizes tasks; accomplishes tasks in a timely and accurate manner.
- Processes customer purchases quickly and accurately at the POS (point of sale) register.
- Assists in the recruiting and hiring of the best candidates available for hire.
- Understands and can execute all Visual Merchandising programs 100% and on a timely basis.
- Ensures that all team members have received Health & Safety training.
- Ensures all weekly/monthly checks on Fire Alarm System, Emergency Lighting, and Fire Evacuation Drills are conducted per H&S guidelines and is documented.
- Assists in maintaining proper store appearance and standards by cleaning, vacuuming, and straightening merchandise consistently. Additionally, assists in backroom maintenance.
- Participates in receipt and placement of merchandise.
LEADERSHIP:
- Coach and provide feedback to team members to develop their skills
- Communicate in an open and candid manner and explain the "WHY" behind initiatives
- Empower others by delegating tasks and influencing others to accomplish goals
- Inspire others to do their work with willingness and enthusiasm
- Promote team work by encouraging collaborative working relationships
- Model professionalism and the company's core values; set the example for others to follow
JOB SUMMARY
Assistant Store Manager (Paya Lebar, Vivo City)
MAP ACTIVE FTL SINGAPORE PTE. LTD.
Singapore
9 days ago
N/A
Full-time
Assistant Store Manager (Paya Lebar, Vivo City)