About Us

Burnt Ends Hospitality Group is a hospitality company with multiple restaurants in Singapore and internationally. Each of our restaurants celebrates the magic that comes from cooking with woodfire.

Our flagship restaurant, Burnt Ends, is an acclaimed one Michelin-starred venue listed on both The World's 50 Best and Asia's 50 Best Restaurants. The group also operates Meat Smith in Singapore, continuing to build a legacy of innovation, craftsmanship, and excellence in food and hospitality.

About the Role

We are seeking a Junior Personal Assistant (PA) to support the Chef Owner and Head of Group Operations.
You will play a key role in managing and executing a broad range of administrative and operational tasks to ensure smooth day-to-day functioning for the leadership team. This role requires a high level of organisation, confidentiality, and initiative.

You'll thrive in this role if you enjoy working in a fast-paced, dynamic environment and can manage multiple priorities with professionalism and grace.

Key Responsibilities

Executive & Administrative Support

• Report directly to the Chef Owner and Head of Group Operations on all administrative matters.
• Maintain a tight and efficient calendar for the Chef Owner, including scheduling meetings, managing appointments, and coordinating internal and external engagements.
• Arrange and manage comprehensive travel itineraries - including flights, accommodation, reservations, and visa applications - for the Chef Owner, leadership team, and visiting chef guests.
• Prepare documents, meeting materials, and coordinate conference calls across different time zones.
• Handle expense claims, reimbursements, and financial forms for reporting and invoicing purposes.
• Manage and track deadlines, follow-ups, and key priorities for the leadership team.

Stakeholder & Partner Coordination

• Liaise professionally with external partners such as agencies, overseas event organisers, and collaborators to schedule appointments and manage communications.
• Support leadership correspondence with internal and external stakeholders in a professional and timely manner.
• Assist in monitoring and coordinating ad-hoc projects or communications with group entities.

Procurement & Operations Support

• Support the Head of Operations in the procurement of ad-hoc equipment, supplies, and operational needs for the restaurants.
• Oversee warehouse inventory, including kitchenware, furniture, and packaging materials.
• Conduct periodic stock counts to ensure accuracy and consistency in records.

Logistics & E-commerce Management

• Coordinate freight logistics with shipping partners, including the packing and dispatch of books and merchandise.
• Serve as the primary contact for e-commerce partners - manage monthly billings, handle guest inquiries, and ensure smooth communication.
• Oversee the restaurant's Amazon storefront, ensuring listings are accurate and updated, and follow up on payments and fulfilment.

Finance & Administration

• Work closely with the Accounts team to prepare invoices and follow up on payments.
• Maintain proper filing systems for records, reports, and documentation related to operations and finance.

Ad-hoc & Project Support

• Monitor progress of special projects and assist in meeting key deadlines.
• Collaborate with senior management to provide administrative support for ongoing initiatives.
• Perform any other related duties as assigned from time to time.

Who You Are

• Minimum 2 years of experience in a similar administrative or executive support role.
• Highly proficient in Microsoft Office and Google Workspace (Docs, Sheets, Calendar, Drive).
• Organised, proactive, and resourceful, with excellent time management and follow-up skills.
• Strong written and verbal communication in English.
• Able to handle confidential information with maturity and discretion.
• Adaptable and able to work under pressure in a fast-paced environment.
• A collaborative team player with a positive attitude and willingness to learn.
• Only Singaporean and Permanent Residents may apply.