About Oak & Ember

Oak & Ember is a family-friendly smoked meat restaurant tucked away in an industrial estate with free all-day parking. We specialise in hearty smoked meats, flavour-packed sides, and warm hospitality - all in a spacious venue complete with a kids' play area. Our goal is to make Oak & Ember the go-to spot for gatherings, birthdays, and comfort food that leaves a lasting impression.

We are seeking an experienced and hands-on Restaurant Manager to lead daily operations, inspire our team, and ensure every guest leaves with a full belly and a big smile.

Key Responsibilities

Service & Operations

• Oversee daily operations across dining, bar and play areas
• Ensure high standards of food quality, presentation, and service
• Maintain a safe, clean, and welcoming environment
• Handle guest feedback and resolve issues promptly with professionalism

Team Leadership

• Lead, train, and motivate front-of-house and service staff to deliver warm, attentive service
• Manage staff scheduling, performance reviews, and on-the-job training
• Foster a positive, team-first culture that reflects Oak & Ember's values of passion, pride, and hospitality

Business & Financial Management

• Drive sales growth and manage costs (labour, food, beverage)
• Track daily/weekly sales reports and identify opportunities to improve profitability
• Monitor stock levels, work with suppliers, and minimise wastage

Marketing & Engagement

• Support promotions and campaigns (e.g. weekday dinner traffic, family packages, special events)
• Build rapport with regular guests and local businesses to encourage repeat visits
• Partner with management to develop ideas for seasonal menus, specials, and community events

Compliance & Administration

• Ensure compliance with MOM, NEA, SFA, and fire safety regulations
• Manage payroll records, attendance, and administrative duties accurately
• Liaise with external vendors and partners when required

Requirements

• At least 3-5 years of F&B management experience, preferably in a restaurant setting
• Strong leadership, communication, and people management skills
• Solid understanding of restaurant operations, inventory, and cost control
• Passion for hospitality and creating memorable dining experiences
• Ability to adapt in a fast-paced environment, balancing service with operational needs
• Willingness to work evenings, weekends, and public holidays

What We Offer

• Competitive salary with performance incentives
• Staff meals and dining discounts
• Opportunities for professional growth and training
• A supportive team environment in a growing brand
• Be part of a restaurant known for its smoked meats, warm hospitality, and family-friendly space

Interested applicant please apply here or send email to contact.oaknember@gmail.com