Typical Duties and Responsibilities

Communication Management: Acting as the first point of contact for callers, handling emails, and responding to inquiries. This includes passing on messages or highlighting important communications for the employer's attention.

Diary and Appointment Management: Organizing meetings and appointments, managing the employer's calendar, and controlling access to the manager or executive.

Travel Arrangements: Booking and arranging travel, transport, and accommodation, ensuring all logistics are handled efficiently.

Event Organization: Planning and organizing events and conferences, including logistics and coordination with vendors.

Document Preparation: Preparing communications on behalf of the employer, which may include drafting, formatting, and proofreading documents, briefs, reports, and presentations.

Record Keeping: Maintaining records, databases, and filing systems to ensure information is organized and easily accessible.

Screening Communications: Screening and answering phone calls, memos, emails, and managing other communication channels to prioritize the employer's time.