• Customer Success: Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and "System Live".

• Project Management: Successfully and effectively manage implementation projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & table management; POS, Payment Gateway, Call Telephony Integration, Voice Booking System & BI/Dashboard Reporting.

• Account Management: Collaborate directly with restaurants & hotels stakeholders to confirm goals, driving implementation of TableCheck at their venue and tailor configuration and communication toward those goals.

• Product Guru : Be a product consultant, able to help clients learn the platform effectively and optimize their utilization based off their business requirement.

• Team Player: Partner with Team Lead and Sales Representatives to support customers toward product adoption.

• 1+ years of experience working in challenging, customer-facing roles, ideally within the SaaS industry or hospitality technology

• Fresh Graduate Diploma or Degree in any field are welcome to apply.

• Outstanding written and oral communication skills

• Detail-oriented, strong critical thinking and problem-solving abilities

• Love to connect with people, love foods, love to travel.

• Positive & keen to learn attitude.

• Outstanding written and oral communication skills

• Detail-oriented, strong critical thinking and problem-solving abilities

• Love to connect with people, love foods, love to travel.

• Fresh Graduate are welcome to apply.

• Positive & keen to learn attitude.