Location: Yishun
Working Hours: Monday to Friday, 9:00 AM - 5:00 PM
Note: May be required to work on weekends and Public Holidays for events.

Job Description:

We are looking for a proactive and organized individual to join our team to manage and grow our membership base. You will play a key role in maintaining member satisfaction, ensuring smooth membership processes, and supporting the execution of member-related events.

Key Responsibilities:

• Grow and retain the membership base, addressing both acquisition and attrition.
• Handle membership applications, renewals, and terminations.
• Maintain and update membership records, databases, and files.
• Monitor and update membership schedules, benefits entitlements, and fulfilment.
• Respond to membership enquiries via email, phone, and walk-ins.
• Assist in planning and executing membership events or activities.
• Provide on-site support during events when required (including weekends/PH).
• Undertake any other duties or administrative tasks as assigned by the HOD or Reporting Officer.

Requirements:

• Minimum N level holder
• Good interpersonal and communication skills.
• Organized and detail-oriented
• Comfortable with using Microsoft Office
• Able to work independently and in a team.
• Prior experience in administrative roles is an advantage.

We regret only shortlisted candidates will be notified.

ML Consulting Pte Ltd EA License No: 91C2939

ML Consulting Pte Ltd EA Personnel: Aisha Fazel (R2512886)