IT cum WH support
NIPPON EXPRESS NEC LOGISTICS SINGAPORE PTE. LTD.
Job Scope - IT cum WH Support
IT Support Responsibilities
WH Support - Customer Service & Administrative Responsibilities
IT Support Responsibilities
- Provide IT support for warehouse staff (PCs, printers, scanners, handheld devices, network issues).
- Maintain and troubleshoot warehouse management systems (WMS), and related software.
- Manage user accounts, access rights, and system configurations in line with company policies.
- Coordinate with external vendors for hardware, software, and network maintenance.
- Ensure backup, data security, and basic IT compliance procedures are followed.
- Support label printers, barcode scanners, and other warehouse equipment.
- Assist in system upgrades, testing, and implementation of IT projects.
WH Support - Customer Service & Administrative Responsibilities
- Handle customer inquiries, orders, and complaints via phone, email, or system.
- Prepare delivery orders, invoices, shipping documents, and other warehouse-related paperwork.
- Coordinate with warehouse operation teams to ensure timely order fulfillment.
- Monitor stock availability and update customers accordingly.
- Assist in scheduling and coordinating warehouse activities with operations teams.
- Perform other ad-hoc administrative and IT-related tasks as assigned.
JOB SUMMARY
IT cum WH support
NIPPON EXPRESS NEC LOGISTICS SINGAPORE PTE. LTD.
Singapore
10 days ago
N/A
Full-time
IT cum WH support