Job description:

At IYLA Collective, we're building a new kind of beauty experience - clean, thoughtful, and family-first. As we grow, we're looking for someone with energy, initiative, and a love for details to join our team. This role is perfect for someone who enjoys getting things done while also being curious about how a brand comes alive through operations, merchandising, events, and smart marketing.

What You'll Do

Operations & Logistics

• Support daily order fulfillment and ensure a smooth customer experience
• Coordinate with key brands, couriers, and suppliers
• Track stock levels, restocks, and keep operations flowing

Marketing & Brand Support (Commercial Focus)

• Monitor low shelf-life products and suggest timely promos to move inventory
• Propose bundles and gifting sets based on bestsellers and sales data
• Assist in planning pricing and promotions during key campaigns (e.g. Shopee/Lazada sales, seasonal pushes)
• Track product performance and recommend when to reorder stocks
• Help with product listings, campaign readiness, and ensuring bundles go live on time

Events & Community Support

• Assist in setting up and running events such as pop-ups, fairs, showroom activations, and brand launches
• Ensure smooth on-ground execution: stock prep, logistics, booth setup, customer interactions
• Capture learnings from events (what sold well, customer feedback) and feed them back into campaigns

Growth & Learning

• Gain exposure to the full ecosystem of brand building: from operations to events to e-commerce strategy
• Learn merchandising, promotions, and how to translate data into business decisions

What We're Looking For

• Organised, detail-oriented, and comfortable working with numbers & sales data
• Enjoys both hands-on operational tasks and customer-facing event work
• Strong communicator, proactive problem solver, and flexible team player
• Bonus if you have interest in beauty, wellness, or e-commerce

What You'll Gain

• Experience across operations, events, and marketing in a fast-growing brand
• Mentorship and real exposure to merchandising, promotions, and customer engagement
• A dynamic, small-team environment where your ideas matter and your work has visible impact

Job Types: Full-time, Part-time, Internship

Contract length: 6 months

Benefits:

• Employee discount
• Promotion to permanent employee

Work Location: In person