Position: Travel Consultant

Team Culture

We are a young and dynamic team, where you will enjoy a positive and supportive work environment, along with opportunities for rapid professional growth.

Responsibilities

• Recommend and match suitable holiday destinations and travel products to meet clients' needs and preferences, creating unforgettable experiences.
• Handle phone calls, respond to online and in-store customer inquiries, and provide professional travel advice.
• Manage reservations for hotels, resorts, transportation, and partner services.
• Assist in planning and executing marketing campaigns, promotional projects, and partnership initiatives.
• Support clients with bookings for accommodations, sightseeing activities, and itinerary arrangements.
• Assist clients in preparing and submitting visa applications.
• Provide prompt and efficient responses to customer inquiries through online platforms.

Requirements

• Fresh polytechnic/college graduates are welcome to apply (prior experience in travel or sales is an advantage).
• Strong customer service orientation and professional attitude.
• Proficient in both Mandarin and English (spoken and written) to communicate effectively with diverse clients.
• Familiar with and able to effectively use social media platforms (e.g., WeChat, Xiaohongshu, Instagram, Facebook, etc.).
• Excellent communication, organizational, and teamwork skills.
• Passionate about the travel industry and enthusiastic about sharing the joy and value of travel with clients.

Job Requirements:

• Strong communication skills in both Chinese and English, with fluent written and spoken proficiency.
• Prior experience in the travel and tourism industry preferred (candidates with limited experience are also welcome; training will be provided).
• Experience in handling visa applications for European and American countries will be an advantage.
• Strong sense of customer service, responsibility, and ability to work effectively as part of a team.
• Quick learner with the ability to adapt and acquire knowledge of company products and operational procedures.

What We Offer

• A positive, energetic, and dynamic team culture.
• Comprehensive on-the-job training and career development opportunities.
• Valuable experience in engaging with a diverse customer base.
• Opportunities to participate in travel product development and marketing initiatives.
• Competitive salary and benefits package.

Salary Package:

• Basic Salary: S$3,000 per month
• Attractive commission scheme based on sales performance
• Full-time staff can expect an average monthly salary in the range of S$4,000 - S$5,000