Job Description & Requirements

A Bakery Manager in a retail setting oversees all aspects of the bakery's operations, including production, sales, and personnel management. They are responsible for ensuring the efficient production of high-quality baked goods, managing staff, maintaining inventory, and providing excellent customer service. They also handle tasks like ordering supplies, developing budgets, and implementing marketing strategies.

Here's a more detailed breakdown of the responsibilities:

Production & Quality Control:

• Supervising and coordinating the daily activities of the bakery staff.
• Ensuring the quality, consistency, and presentation of baked goods.
• Developing and testing new recipes.
• Maintaining and updating recipes, standard operating procedures (SOPs), and quality standards.
• Managing inventory of ingredients and placing orders to prevent shortages.
• Monitoring product costing and pricing, ensuring profitability.
• Overseeing and managing the production schedule to meet sales and operational targets.
• Must have experience in Pastry Baking also

Staff Management:

• Hiring, training, and supervising bakery staff.
• Creating staff schedules and managing payroll.
• Fostering a positive and collaborative work environment.
• Conducting staff evaluations and providing feedback.
• Addressing employee performance issues and implementing corrective actions.

Customer Service & Sales:

• Maintaining high standards of customer service.
• Handling customer inquiries, complaints, and feedback.
• Developing marketing strategies to promote the bakery and its products.
• Monitoring sales and adjusting production levels accordingly.
• Analyzing sales figures and forecasting future sales.

Other Responsibilities:

• Ensuring adherence to health, safety, and food safety regulations.
• Maintaining the cleanliness and organization of the bakery.
• Managing the bakery's budget and financial performance.
• Coordinating with suppliers and vendors.
• Overseeing special projects and initiatives as assigned.

Required Skills:

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Organizational and time-management skills.
• Knowledge of baking techniques and food safety regulations.
• Problem-solving and decision-making abilities.
• Financial management skills.
• Ability to work under pressure and meet deadlines.
• Creativity in product development

Able to work in hot environment if need

Daily ordering of raw materials.

Daily preparation of required sauces.

Daily baking of required pastries.

Able to comply with all food hygiene and safety requirements.

Come up with ideas or new menu items

Daily reporting and tallying of outlet sales.

All are Welcome