Primary Purpose and Function

The Assistant Manager will support the HOD in overseeing and growing the lubricants and accessories business for both local and overseas market. The role covers end-to-end management of sourcing, supplier relations, supply chain, customer engagement and business development. The position requires a strong commercial mindset,hand-on operational expertise and the ability to drive growth by expanding the parts business accross new channels and geographies.

Key Responsibilities

1. Supplier Management

• Identify, evaluate, and negotiate with local and overseas suppliers for lubricants and accessories.
  • Maintain strong relationships with suppliers to ensure quality, cost efficiency, and timely deliveries.
  • Monitor supplier performance and resolve any supply-related issues.

2. Customer Management

• Manage and expand customer accounts, ensuring high service standards.
• Handle customer inquiries, complaints, and feedback promptly.
• Build long-term relationships to increase customer satisfaction and loyalty.

3.Business Development

• Develop and implement strategies to grow the parts, lubricants, and accessories business locally and overseas.
• Identify new market opportunities and potential partnerships.
• Support Head of Department in setting and achieving sales targets.

4. Supply Chain Management

• Oversee inventory control, forecasting, and order planning to optimize stock levels.
• Coordinate with logistics partners to ensure smooth import/export operations.
• Improve efficiency and cost-effectiveness of the supply chain process.

Requirements

• Secondary/Diploma in Automotive or related field.
• At least 10 years' experience in parts, lubricants, or accessories.
• Strong in supplier negotiations, customer handling, and supply chain management.
• Analytical, proactive, and customer-focused with excellent communication skills.