We are seeking a proactive and organized Nursing Administrative Assistant to support our healthcare team and ensure smooth operations. The successful candidate will serve as a point of contact for non-medical inquiries, coordinate various resident services, and assist with administrative and billing tasks. Proficiency in Excel is essential for managing data, scheduling, and reporting.

Key Responsibilities:

• Serve as the point of contact for non-medical enquiries from next of kin and other stakeholders.
• Coordinate appointments for residents, including medical visits, home leave, and other activities.
• Assist in billing for services rendered to residents.
• Manage schedules and communicate with internal and external stakeholders for various needs such as medication collection, transport, and supply logistics.
• Support nursing functions by coordinating residents' transport for medical appointments and managing meal requests.
• Handle cancellations and raise purchase requests for Household supplies and services.
• Maintain and update spreadsheets and databases using Excel.
• Prepare reports, summaries, and schedules as needed.
• Manage incoming calls, emails, and correspondence.
• Ensure compliance with healthcare regulations and privacy policies.
• Support inventory management and supply ordering.

Qualifications:

• Proven experience as an administrative assistant or similar role within healthcare.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Excellent organizational and multitasking skills.
• Strong communication skills, both written and verbal.
• Ability to handle sensitive information confidentially.
• Knowledge of healthcare terminology and procedures is a plus.

Preferred Skills:

• Experience in nursing or medical office environment.
• Customer service orientation and problem-solving skills.
• Ability to work independently and collaboratively.

If you are a detail-oriented professional with excellent administrative and communication skills and Excel proficiency, we invite you to apply for this rewarding role.