Who We Are:
Since its inception in 2013, The Black Hole Group and its concepts such as Tipo , Working Title , The Great Mischief and more continue to create quality culinary concepts, celebrate artisanality, and cultivate experience. We started from a backpacker's hostel, so our teams are full of adventure, culture, and food. We're passionate F&B enthusiasts who love what we do, and we're committed to providing our guests with exceptional service.

Our Concepts:
Tipo Pasta Bar - Aliwal
Tipo Pasta Bar - Waterloo
Tipo Strada - Wheelock
Tipo Strada - Keong Saik
Tipo Strada - Novena
Working Title Lasalle
Ela Jalan Sultan
Small Batch @ Botanic Gardens
Afterwit Mexican Taqueria
Granary Catering Co

Core Responsibilities:

• Welcome customers when they arrive.
• Greeting diners to the table upon arrival and introducing them to the menu.
• Maintains familiarity with menu items and brand information to answer customer's questions and give recommendations.
• Ensure proper hygiene as prescribed in the company guidelines.
• Understand and adhere to proper food handling, food safety and sanitation standard during food preparation, serve and clean up.
• Ensure proper uniform, punctuality and grooming are according to company policy and standard.
• Taking orders of the customers and entering them into the POS system to be processed and transferred to the kitchen.
• To receive and confirm reservations.
• To collect food orders from the kitchen and verify that it is plated correctly.
• Process payments to customers.
• Proactive to handle and resolve customer's problems if necessary.

Requirements:

• Eye for details.
• Fun and energetic personality with a positive attitude to serve with customer delight.
• Adhere to proper standards, ensure accuracy and in a timely manner.
• Ability to multitask.
• Good customer service and communication skills.
• Ability to remain composed and work under pressure - specifically during busy dining periods.
• Must have the ability to work overtime, on special events, weekends and Public Holidays when needed.
• Above all, you must be passionate about what you do.