The Social Work Manager will oversee programme development and service delivery under various initiatives. This role involves managing care staff, building strategic partnerships, and implementing programmes that strengthen caregiving, reintegration, and community support. The manager will play a key role in ensuring holistic, impactful interventions for beneficiaries, care staff, and community partners.

Key Responsibilities

1. Programme Management & Development

• Lead the design, implementation, and monitoring of Project GUARDIAN initiatives.
• Develop and manage new partnerships to deliver activities and engagement programmes.
• Plan and oversee programmes for care staff, including caregiving courses, counselling, support groups, and upskilling/reintegration opportunities.
• Collaborate with external organisations to co-create and deliver impactful programmes that enhance service delivery and beneficiary outcomes.
• Regularly assess programme effectiveness and recommend improvements based on feedback and evaluation.

2. Staff & Operations Management

• Manage the daily responsibilities of care staff, ensuring quality service delivery and professional growth.
• Provide guidance, supervision, and support to the care team, fostering a culture of empathy, accountability, and continuous learning.

3. Partnerships & Stakeholder Engagement

• Identify, engage, and maintain partnerships with community organisations, government agencies, and private sector collaborators.
• Develop frameworks for partnership sustainability and long-term collaboration.
• Represent the organisation in networking events, forums, and stakeholder engagements to advance programme objectives.

4. Monitoring, Reporting & Compliance

• Ensure accurate and timely reporting of programme outcomes, staff performance, and partnership deliverables.
• Maintain compliance with relevant policies, guidelines, and funding requirements.
• Contribute to research, data collection, and impact evaluation for internal learning and external reporting.

Qualifications & Requirements

• Degree/Diploma in Social Work, Counselling, Psychology, or related field.
• At least 3-5 years of relevant experience in social service
• Strong background in programme development, partnership management, and stakeholder engagement.
• Experience managing staff, including training, counselling, and performance management.
• Excellent communication, interpersonal, and organisational skills.
• Passion for social impact, caregiving, and reintegration work.