Restaurant Manager
PLU THAI RESTAURANT PTE. LTD.
Job Description
Job Duties
- Overseeing of the service of the Restaurant.
- Responsible for the smooth running (opening shift & closing shift) of the restaurant.
- Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.
- Provide coaching and feedback to staffs.
- Monitor and maintain the operating systems of the outlet.
- Ensure food quality and hygiene standard is maintained.
- Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
- Recognise the regular guests and highlight to the Chef about the particular guest's preferences.
- Ensure guests' requests are not delayed.
- Record and report all food-related complaints to the Chef immediately.
- Ensure team briefings are carried out before each service period.
- Monitor and maintain the operating systems of the outlet.
- Ensure that no standing bills stays on the system, and account for all voided.
- Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
- Handle emergency and difficult situations.
- Adjust any modifications to checks or bills.
- Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
- Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
- Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
- Develop and implement service-related training programs.
- Perform miscellaneous job-related duties as assigned.
Job Duties
- Able to work in a team environment
- Highly Responsible and reliable
- Able to work well under pressure in a fast-paced environment
JOB SUMMARY
Restaurant Manager
PLU THAI RESTAURANT PTE. LTD.
Singapore
5 days ago
N/A
Full-time
Restaurant Manager