About Our Client

Our Client is a registered charity in Singapore.

Role Overview

The Corporate Services Manager plays a pivotal role in ensuring the smooth operation of our Client's finance and corporate functions. While key services such as bookkeeping, payroll, and IT are outsourced, this role is critical in managing these vendors, consolidating financial information, and supporting governance, HR, and administrative tasks. The position requires a hands-on, organised, and solutions-oriented individual capable of multitasking in a lean non-profit environment.

Key Responsibilities

Finance (Primary Function)

• Work with the outsourced accounting vendor to ensure timely and accurate monthly financial reports, including bank reconciliations and GL reviews.
• Prepare internal financial statements, dashboards, and commentary for Board and committee meetings.
• Lead the annual budgeting and periodic forecasting processes.
• Monitor actual vs budget performance, investigate variances, and recommend corrective actions.
• Track and report on grants, ensuring timely utilisation, accurate allocation, and compliance with funders' KPIs and reporting timelines.
• Ensure compliance with relevant financial standards and charity regulations (e.g., Charities Accounting Standard, IRAS, COC).

Technology & Automation

• Act as the main liaison with the outsourced IT vendor to ensure operational uptime, responsive support, and adherence to basic cybersecurity practices; support troubleshooting and escalate issues when needed.
• Serve as the charity's Data Protection Officer (DPO), ensuring compliance with PDPA and managing data protection policies and incidents.
• Collaborate with the ED and Board's IT Committee on IT strategy, data governance, and review of digital tools.
• Lead efforts to streamline and automate administrative and reporting processes using practical, user-friendly tools (e.g., form builders, shared drives, dashboards).
• Identify and recommend practical, cost-effective technology solutions to support operations, finance, HR, and programme delivery.

Governance, Compliance, and Corporate Secretarial

• Coordinate governance and compliance matters, including preparation and submission of the Governance Evaluation Checklist (GEC) and other regulatory filings.
• Support the ED in ensuring compliance with statutory requirements under the Charities Act, Persona Data Protection Act (PDPA), and relevant frameworks.
• Organise and support Board, Board Committee, and AGM meetings - including scheduling, preparation of materials, and minute-taking.
• Maintain up-to-date records of board decisions, statutory registers, policies, and compliance documentation.
• Liaise with auditors, regulators, and corporate secretarial service providers as needed.

Human Resources

• Act as the primary liaison with the outsourced payroll service provider to ensure timely and accurate payroll processing.
• Maintain employee records and support onboarding/offboarding processes.
• Work with the ED and HR Committee on HR policies, employee engagement andother staff matters.

Office Administration & Facilities

• Promote organisational efficiency and a positive work culture by maintaining up-to- date office policies and procedures, and by supporting structured, well-documented internal processes.
• Oversee general office administration including procurement, recordkeeping, and inventory control.
• Act as our Client's appointed fire warden representative under MCST requirements; coordinate basic emergency preparedness and safety measures for the office.
• Manage maintenance of office premises and liaise with building management as needed.

Requirements Qualifications & Experience

• Degree or professional qualification in Accounting, Finance, Business Administration or related field.
• At least 5 years' relevant experience in finance, preferably with exposure to the charity or non-profit sector.
• Experience working with outsourced vendors (e.g., finance, IT, payroll) is essential.
• Knowledge of grant management and financial reporting for restricted funds is a strong advantage.

Skills & Attributes

• Tech-savvy and confident in using cloud-based platforms and automation tools to improve workflows.
• Strong understanding of data protection principles and a sense of responsibility for safeguarding personal and organisational data.
• Comfortable with tools such as Microsoft 365, Google Workspace, or equivalent - with a willingness to learn and apply new tools as needed.
• Strong analytical and problem-solving skills; able to recommend practical solutions for a lean environment.
• Excellent communication and interpersonal skills, including working with internal and external stakeholders.
• Highly organised and detail-oriented, with the ability to multitask and meet deadlines.
• Proactive, resourceful, and hands-on - thrives in a small team with broad responsibilities.