We are ALO

Alo is a rapidly growing global lifestyle brand at the forefront of the mindful movement, specializing in high-quality athletic apparel and wellness products. We believe that mindful movement in the studio leads to better living, inspiring individuals to take the consciousness from their practice on the mat and put it into practice in life. We are deeply inspired by the people we surround ourselves with and strive to foster a culture of growth, inclusivity, and well-being for our employees as we share the mindful movement with the world.

Role Objective

The Assistant Store & Service Manager is a key leader in our retail operations, driving business performance and delivering exceptional guest experiences that embody the Alo spirit. They are responsible for leading store operations, driving business performance, and delivering exceptional guest experiences. You will create an inclusive and positive work environment, aligning with our company's mission while fostering team growth and operational excellence. The Store Manager is a true business owner for their store.

Key Responsibilities

Business Leader

• Lead all aspects of store operations, including sales, service, operations, and visual merchandising, to achieve business goals.
• Develop and execute retail strategies tailored to market trends and clientele needs, ensuring competitiveness and profitability.
• Utilize KPIs and business analytics to drive store performance, identify sales opportunities, and implement strategies to achieve targets.
• Lead the team by leveraging company tools, incentives and strategies to support meeting sales goals.
• Analyse sales and traffic patterns to identify growth opportunities and optimize staffing levels.
• Collaborate with cross-functional business partners to execute organizational goals and initiatives effectively.

People Leader

• Act as a brand ambassador, embodying company values and building a store culture aligned with the brand mission.
• Foster a positive and inclusive work environment by coaching, mentoring, and developing team members to achieve personal and professional growth.
• Inspire and develop team members by promoting a strong team spirit and creating personalized career progression plans, ensuring we retain our best talent.

Operations Leader

• Oversee cashiering responsibilities, cash handling processes, including daily reconciliation, cash float management, expense validation, and compliance with company policies.
• Manage workforce planning and scheduling to ensure optimal sales floor coverage while maintaining operational efficiency.
• Ensure adherence to operational, visual, and financial guidelines, maintaining store standards and safeguarding company assets.
• Maintain accurate records of store operations, such as lost and found items, staff wardrobe inventory, and financial reports, while ensuring timely submission to relevant departments.
• Support a safe work environment and efficient operation.
• Any other ad hoc responsibilities assigned as needed.

Requirements

• 3-5 years of retail or related industry leadership experience.
• Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
• Strong business acumen with a focus on KPIs, sales performance, and operational excellence.
• Exceptional interpersonal and communication skills, both verbal and written.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Entrepreneurial mindset with a passion for driving business results.
• Strong organizational skills, attention to detail, and time management abilities.
• Aligned with the company's values and mission, demonstrating professionalism and integrity.
• Experience in Singapore's retail market is highly preferred.

To Apply

If you are a passionate and driven leader who is excited about the opportunity to join a growing global brand, we encourage you to apply! Please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for Alo.

Only shortlisted candidates will be contacted for further consideration. We appreciate all applications, but due to the volume of applications, only those selected for interviews will be notified. Thank you for your interest in joining our team.