Responsibilities:

• Collaborate closely with principals and maintain strong relationships with suppliers and contractors.
• Analyze customer data to identify upselling opportunities and support strategic initiatives that drive retention, throughput, and revenue.
• Champion digital solutions to enhance customer experience and expand market reach.
• Maintain effective relationships with suppliers and contractors, ensuring compliance and performance against contractual obligations.
• Manage feedback channels (Voice-of-Customer surveys, call centre, email) to ensure timely and effective resolution.
• Assist in aftersales procurement projects, ensuring cost-efficiency and compliance with company policies.
• Develop and monitor initiatives and strategies to achieve business objectives and KPIs such as parts purchase targets, Group financial targets, customer retention etc.

Requirements

• A degree in Engineering, Business Management, or Marketing equivalent
• 2 years of relevant experience (automotive or aftersales preferred) No experience with data analytics background will be considered
• Strong presentation and interpersonal skills
• An analytical mindset with a passion for data-driven decision-making
• Ability to work cross-functionally and manage multiple stakeholders
• 5 days week, Alexandra

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to ashley@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley