About iWV

At iWV (ICONZ-Webvisions), our vision is to be the trusted and preferred go-to business partner for enterprise cloud and managed services as businesses and companies embark on their digital transformation journeys. Every day, we don't just dream about castles in the cloud, a team of dedicated group is actively creating innovative solutions that solve real problems to help entrepreneurs and corporations realize their dreams.

As successful companies are driven by mission and passion, we are looking for candidates that can fit into the fun start-up like culture and grow with the company as we expand into a key regional player.

Position Overview

We are looking for a results-driven Product Manager to lead the strategy, development, and commercialization of our Managed IT Services and Backup/Data Protection Solutions portfolio. This pivotal role blends technical expertise, market insight, and business acumen to deliver differentiated offerings and drive revenue growth.

The ideal candidate is both strategic and execution-oriented, with a proven track record in building scalable solutions, defining go-to-market strategies, and managing vendor ecosystems in the IT services space.

Key Responsibilities

1. Product Strategy & Market Intelligence

• Conduct detailed market research, competitive analysis, and trend monitoring in the Managed IT and Backup/BDR space.
• Identify customer pain points and market opportunities to define high-impact, differentiated offerings.
• Develop and maintain a clear product vision, roadmap, and long-term strategy aligned with corporate goals.

2. Product Development & Service Packaging

• Collaborate cross-functionally with Engineering, Service Delivery, and Sales to design and refine service offerings.
• Develop and optimize service packages (e.g., tiered offerings, bundled services, SLAs) tailored to SMB, mid-market, and enterprise segments.
• Ensure offerings are secure, scalable, and compliant with industry and regulatory standards.

3. Pricing Strategy & Commercial Models

• Define and manage pricing strategies for Managed IT and Backup solutions.
• Build competitive, profitable commercial models (e.g., subscription-based, usage-driven, bundled pricing).
• Support Sales with cost modeling, value proposition articulation, and proposal development.

4. Go-to-Market (GTM) Planning & Execution

• Lead product launch initiatives, enablement programs, and internal sales training.
• Develop GTM assets, including messaging frameworks, sales playbooks, and customer-facing collateral.
• Collaborate with Marketing to drive demand generation, positioning, and promotional campaigns.

5. Partnership & Ecosystem Development

• Build strategic relationships with key technology vendors, software providers, and distributors.
• Negotiate vendor agreements, licensing terms, joint marketing initiatives, and incentive programs.
• Align product roadmaps with vendor technology advancements to enhance solution relevance and competitiveness.

6. Cross-Functional Leadership

• Act as the product SME across the organization and in customer-facing engagements.
• Collaborate closely with Sales, Operations, Technology, and Marketing to ensure seamless execution and delivery.
• Champion internal alignment on product direction, strategy, and performance metrics.

7. Performance Monitoring & Continuous Improvement

• Define and track key product KPIs (e.g., adoption rates, revenue growth, churn, CSAT).
• Analyse performance metrics and customer feedback to inform ongoing product enhancements.
• Deliver regular performance reports and strategic updates to senior leadership.

Requirements

• Bachelor's degree in IT, Business, or related field (MBA is an advantage).

• Minimum 3 years' experience in product management, pre-sales, or solution marketing in an IT organisation.

• Good understanding of Managed Services, Backup & Disaster Recovery (BDR), and Cloud Hosting ecosystems.

• Proven experience in pricing strategies, partner/vendor management, and go-to-market execution.

• Excellent communication, negotiation, and cross-functional leadership skills.

• Highly analytical, with strong decision-making capabilities in a fast-paced, growth-driven environment.

What We Offer

• A strategic role with the opportunity to shape and scale a high-growth product line.

• Exposure to innovative IT, cloud, and cybersecurity technologies.

• Direct involvement in technology partnerships and ecosystem development.

• A dynamic and collaborative work environment backed by strong leadership.

• Competitive compensation, benefits, and professional growth opportunities.

Here at iWV, you will have opportunities to work with modern DevOps tools and practices. In-house and off-site training will be provided to build up new technical skills. With a lean and experienced management team that are extremely hands-on, we promote a supportive, team-oriented environment to encourage professional growth. Interested candidates, log in to apply now!